Terms of service

Welcome to Luvenza. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. We reserve the right to modify these Terms of Service at any time without prior notice.

2. Products & Pricing

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, errors may occasionally occur. Luvenza reserves the right to correct any errors, update information, or cancel orders if incorrect information has been displayed.

3. Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or stock unavailability.

4. Payments

We accept secure payment methods available at checkout. By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.

5. Shipping

Orders are processed within our standard processing time. Delivery times are estimates and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

6. Returns & Refunds

Returns and refunds are subject to our Return Policy. Products must be returned in their original condition and packaging within the eligible return period.

7. Intellectual Property

All content on this website, including logos, images, graphics, product descriptions, and text, is the property of Luvenza and may not be copied, reproduced, or distributed without prior written permission.

8. Limitation of Liability

Luvenza shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your privacy and maintaining the security of your information.